gbet Privacy Policy — Your Data, Handled with Care

When you register on gbet, we collect personal information that is necessary to create and manage your account, verify your identity, and process your PHP ₱ transactions securely. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect financial information such as your preferred payment method details, deposit and withdrawal history, and transaction records in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions listed on our Promotion page. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.

gbet uses the personal information we collect to operate and deliver our mobile sports betting and gaming services to players across the Philippines. Your account details are used to authenticate your identity at login, process deposits and withdrawals in PHP ₱, and ensure that only you can access your account. We use your contact information to send you important account notifications, security alerts, and updates about changes to our platform or policies. Where you have opted in, we may also use your email address or mobile number to inform you about relevant promotions available on our Promotion page. Transaction data is used for fraud prevention, financial reconciliation, and compliance with applicable Philippine gaming and anti-money laundering regulations. Technical and usage data helps our team identify and resolve platform issues, optimise performance for mobile users, and improve the overall quality of the gbet experience. We do not use your personal data to make automated decisions that produce significant legal effects without human review, and we do not build profiles for sale to third-party advertisers.

gbet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by Philippine law, court order, or regulatory authority to disclose your personal information, we will comply with such requirements and, where legally permitted, will notify you of the disclosure. If gbet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners to understand platform usage trends, but this data cannot be used to identify individual players. Any third party that receives your data is required to maintain appropriate security measures and is prohibited from using it for any purpose beyond what is strictly necessary. For questions about our data sharing practices, please contact us at [email protected].

The security of your personal and financial information is a core commitment at gbet, and we implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the gbet platform is protected using industry-standard Transport Layer Security (TLS) encryption, ensuring that your login credentials, payment details, and account activity cannot be intercepted in transit. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such access is logged and monitored. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and the relevant Philippine regulatory authorities in accordance with applicable data protection law. We strongly encourage you to use a strong, unique password for your gbet account and to enable any additional security features available on the platform. If you suspect that your account has been compromised, please contact our support team immediately at [email protected] so that we can take prompt action to secure it.

As a player on the gbet platform, you have a number of rights in relation to the personal data we hold about you, in accordance with the Data Privacy Act of 2012 and other applicable Philippine laws. You have the right to request access to the personal information we hold about you, and to receive a copy of that information in a clear and understandable format. If any of your personal details are inaccurate or out of date, you have the right to request that we correct them promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You have the right to object to certain types of processing, including direct marketing communications, and we will honour such requests without delay. To exercise any of these rights, please contact our data protection team at [email protected], and we will respond to your request within the timeframe required by applicable Philippine law.

gbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the provision of our services, compliance with Philippine legal and regulatory requirements, and the resolution of any disputes that may arise. Account information is generally retained for the duration of your active relationship with gbet and for a defined period thereafter, as required by applicable gaming and financial regulations in the Philippines. Transaction records, including PHP ₱ deposit and withdrawal histories, are retained for the minimum period required by law to support audit, anti-money laundering compliance, and tax reporting obligations. Technical and usage logs are retained for a shorter period and are used primarily for security monitoring and platform improvement purposes. When your data is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule. If you close your gbet account, we will retain only the data that we are legally required to keep and will delete all other personal information within a reasonable timeframe. For specific information about how long we retain particular categories of data, please contact us at [email protected].

gbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or the services we provide. Any updates will be published on this page with a revised effective date at the top of the document, and we encourage you to review this policy periodically to stay informed. Where changes are material and affect your rights in a significant way, we will make reasonable efforts to notify you via the contact details associated with your account. Continued use of the gbet platform following the publication of any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact us at [email protected] to discuss your options. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement governing your use of the gbet platform. We are committed to maintaining the highest standards of transparency and data protection for all Filipino players.